We understand that plans can change. Below are our cancellation and refund terms — designed to be fair to both devotees and our on-ground partners.
1. Cancellation by devotee
- 72+ hours before service: 90% refund (10% processing fee).
- 48–72 hours before service: 50% refund.
- 24–48 hours before service: 25% refund.
- Less than 24 hours / no-show: No refund.
2. Special service exceptions
- Festival darshan, helicopter yatra, and special pujas are non-refundable once confirmed, due to advance bookings with temple trusts and operators.
- Prasad delivery is non-refundable once dispatched.
- Chadhava / offerings made on your behalf are non-refundable once performed.
3. Cancellation by Vandan Darshan
If we are unable to provide a confirmed service (other than due to force majeure), you will receive a 100% refund or an option to reschedule.
4. Force majeure
Cancellations due to weather, natural disasters, government orders, temple closures, or any event beyond our control are non-refundable. We will, however, do our best to reschedule the service.
5. Refund process
- Approved refunds are initiated within 3 business days.
- Refunds reach the original payment source in 5–10 business days, depending on your bank.
- Bank/gateway charges (if any) may be deducted.
6. How to request
Email seva@vandandarshan.com with your booking reference and reason. Our team will respond within 24 hours.